Service Terms and Condition

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‘Contract’ – the document or documents setting out the services to be provided by us together with these terms and conditions and a signed contract acceptance form or proposal.
‘You’ – the person, firm or organization engaging our services.
‘We’, ‘Us’, ‘AVITTV LLC”
Our ‘services’ – the services to be provided by us which include but are not limited to: event media and audio visual management and support. Design and install media audio video technology. ‘Our suppliers’ – supply partners we work with to provide services/products.

Our fees
The fees in respect of services provided will be agreed and specified under separate cover.
A deposit of 55% will be paid upon signing the contract unless otherwise agreed, with the outstanding 45% to be paid in Full at the end of the services. Whereby an invoice is overdue, AVITTV LLC reserves the right to charge interest. Interest will be calculated daily at a rate of 3% of current balance.
AVITTV LLC may be offered commission or incentives from suppliers from time to time. We will happily disclose any commissions/incentives upon request. Our guarantee to you is that we will always have your (the client) best interests in mind and will endeavor to find the best fit for ensuring value for money is delivered.

Contract Terms
The contract starts when you have agreed to use our services, paid the deposit, and or signed our agreement/proposal acceptance form by which you agree to keep these conditions.If at any time a supplier we have engaged is not able to provide the product / service as originally quoted, we will endeavor to find a replacement of similar value / quality.

Your responsibility 
In providing our services, any reasonable instruction given to you by us or our suppliers must be followed. If you or you fail to follow our reasonable instructions, resulting in loss or damage, you will be liable for said loss or damage.
For each preferred supplier, we will advise you in respect of their terms and conditions and payment schedule. AVITTV is unable to make advance payments to suppliers on your behalf (unless otherwise agreed). You must ensure we have received cleared payment in time for us to meet suppliers’ payment schedules. We cannot be held liable if you fail to clear the necessary funds in time to meet these obligations and the supplier then withdraws their
service. AVITTV will not be held liable for any outstanding payments to suppliers on your behalf. All external suppliers used (i.e., System rental and trade service) will be the client’s responsibility.

Limits of our liability
AVITTV does not accept any liability for non‐completion of duties or for any delays arising because of strikes, riots or lockouts, adverse weather conditions, loss, damage or cancellation due to fire, flood or any other cause beyond its control. The liability of AVITTV in respect of any breach of the Contract, including any applied terms shall not extend to any consequential loss whatsoever suffered by the client or their guests AVITTV will do their best to meet specified deadlines and delivery dates. Where information is not made available or situations beyond our control come into play this may not always be possible.

Insurance
We have public liability insurance up to the sum of $2 Million. Please notify us if this amount is not suitable for your event. We advise you to take out separate insurance for your event. This will cover possible loss or damage to our equipment, or that of our suppliers, used at your event. If you wish us to handle this on your behalf and include it in our service, details will be set out under separate cover and will be added to your bill.

Ending the contract 
We may end this contract if: You break its terms; or as a company you become bankrupt/enter into a voluntary agreement with creditor/a receiver is appointed. Under these circumstances it will end immediately, and we will recover costs.
Change of date: Subject to written notice to AVITTV, we may agree to a change of date. In this case work completed to date will be payable upon receipt of an invoice, and you will be re quoted on any additional hours/work required. The date should be within the current financial and/or calendar year otherwise our previous quote may need to be looked at to include potential cost increases incurred/annual rate increases. AVITTV will do its utmost to ensure that your event/service goes ahead. However, if a supplier pulls out at a late date, we will try to find a replacement but will not be liable.
In the event that you need to cancel your event and a change of date is not agreed upon:
• Within 15+ days of the event/service start date, we will refund the full amount of  deposit
• Within 0-14 days the 55% of contracted amount is due.